Welcome to the Play’n Sports camp registration platform! This tutorial will guide you through the process of requesting a refund. If you have any questions or need assistance, please refer to this guide. Let’s get started!

Step 1: Go to “My Dashboard” on the Play’n Sports Website

  1. Open your web browser on desktop or mobile and go to the Play’n Sports website (
  2. Log in to your account using your credentials.
  3. Once logged in, you will be directed to your dashboard, if not, you can find the dashboard option in the top right corner of the website or in the main navigation menu on your mobile phone.

Step 2.1: Request a Refund

  1. On the “My Dashboard” page, locate the “Request a Refund” button. This button is usually located in your cart or under the camp below your player profile.
    • Note: Depending on if the coach turned the refund option on or off will determine if you can request a refund directly from your dashboard.
  2. Click on the “Request a Refund” button to initiate the refund process and put your reason.

Step 2.2: Tap the Refund Request button in your dashboard if you don’t see the refund request hyperlink

  1. You will be directed to a refund request form.
  2. Before you submit your refund, you will be required to contact the coach directly. (View how to find coaches email)
  3. Fill in the required information in the form. This may include your name, contact details, camp details (such as camp name and date), and the reason for your refund request.
  4. Provide any additional details or documentation that may be necessary to support your refund request.
  5. Take care to accurately and thoroughly fill out the form.

Step 3: Submit the Form

  1. After completing the refund request form, review the information you provided to ensure its accuracy.
  2. Once you have confirmed the details, click on the “Submit” or “Request Refund” button to submit your refund request.

Step 4: Wait to Be Contacted

  1. After submitting the refund request form, the Play’n Sports team will review your request.
  2. You will be contacted by the support team regarding the status of your refund request. This may be through email or another preferred method of communication.
  3. Please allow some time for the team to process your request and respond to your inquiry.


Congratulations! You have successfully requested a refund on Play’n Sports. Please note that refund processing may take some time, and the approval of the refund is subject to the refund policy of the camp or event organizer. If you have any further questions or need assistance, please don’t hesitate to contact our support team for help.